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  • FAQ

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  • Tinger Dog
  • Shipping

What is the towing capacity of a Tinger Dog?

Tinger Dogs towing capacity varies depending on the type of surface (snow depth, ice, marsh, mud, grass, etc). Guaranteed cargo load for 13 hp engine - 650 lbs and more.

Is a Tinger Dog convenient to transport in a car?

Tinger Dogs are designed to be conveniently set up and transported in a trunk of an SUV or pickup truck. The sleds are designed to be used as a transportation base for the Tinger Dog. Place your Tinger Dog into the sled and position it in the trunk, tie it down using straps to fix it in one position.

What snow depth can Tinger Dog can get through?

Provided that there is not much water underneath, Tinger Dogs can get through snow up to 20 in deep. In most cases, a Tinger Dog can continue in situations that become unpassable for ATV or on foot.

What is the maximum slope angle when riding Tinger Dog?

The maximum grade which the Tinger Dog is capable of passing varies with types of surface (ice, snow, rocky surfaces, etc.). Generally, the Tinger Dog can pass areas, where a person could climb on foot without using one’s hands for additional balance. However, this is a heavy duty operation for Tinger Dog, resulting to increased wear of the belt and the continuously variable transmission, so do not overuse riding across hills. A long ride uphill also has an impact on the engine but the operation in a sloped position is an abnormal operation mode with potential oil starvation, which can also result in premature engine wear. Please refer to the engine owner manual for the operating incline angle limitations.

What thickness of ice is safely passable by a Snowdog?

Ice may have different strength based on its recency, purity and water salinity. The strongest is clean recent ice in fresh water with no noticeable under-ice flow. Other conditions decrease the strength of the ice. If this “ideal” ice is an example, the Tinger Dog is capable of supporting a human with as little as 2 in of thickness (as the surface pressure of a Tinger Dog is less than of a human). But water bodies do not freeze uniformly, thus ice riding is only possible at 4 in of thickness, since the driver should be able to walk on any ice which is traveled over.

What is the minimum temperature to operate a Tinger Dog?

What is the warranty period for Tinger Dog?

Warranty period for a Tinger Dog is 1 year. For service and warranty repairs please contact us or one of our dealers.

What is the minimum age to ride a Tinger Dog?

We do not recommend use of a Tinger Dog for children under 16 years old, not because of the children’s inability to control a Tinger Dog, they can control it easily, but rather the awareness of their actions and consequences.

Is it allowed to ride a Tinger Dog along public roads/snowmobile tracks?

Tinger Dogs are prohibited on public roads. Concerning snowmobile roads, we recommend consulting with the owners of the roads.

Why can Tinger Dogs engine shut down when going up the hill?

Tinger Dogs are equipped with an automatic oil level sensor that shuts the engine with a low oil level or when the Tinger Dog is at a large angle of inclination. In case of engine shut down, we recommend to place the Tinger Dog in the horizontal position, check the oil level and start the engine if the oil level is correct.

What are the types of grease to use for the continuously variable transmission/chain/bearings?

For the continuously variable transmission and bearings, NLGI-2 or higher standard lithium greases are recommended. To grease chains, use a wintertime spray lubricant for motorcycle chains.

Where can one buy an attachment for the second sled?

You can order a second sled from our website. There is a tow ring provided at the back of the sled, which is used to attach the second sled.

Can you Ship a Tinger Dog to my Home?
Yes! All orders within the United States will be delivered via FedEx LTL. FedEx LTL will use a lift gate and safely deliver your Tinger Dog to the designated area you want on a pallet. Please email us regarding International inquires for a shipping quote. 
Can I change my delivery address?
Sometimes you may need to have your Tinger Terrain products arrive elsewhere
Yes, you may change your delivery address (assuming your order has not been delivered or to far along in transit). We recommend emailing us immediately upon realizing that the address may be wrong with your order. If your order is already in transit, there may be additional freight charges incurred. Please contact at us Info@TingerTerrain.com
How much is shipping?
Shipping is automatically calculated at checkout. For areas out of FedEx LTL zone, we will contact you immediately if additional charges are necessary.
Do we ship worldwide?
We have shipping rates set up for anywhere in the USA. If you are from Canada or anywhere else in the world please email us for a shipping quote.
How will my Tinger Dog be shipped?
Your Tinger Dog will be shipped with FedEx LTL on a pallet. If we have to deliver to your house, we will make sure the truck has a lift gate and able to get it down from the truck and into your garage.
Order Timelines
Our current lead time for Tinger Dogs is 1-2 weeks. Our current lead time for Accessories is 2-7 days from order date. 
How do I track my order?

When your order is confirmed, it will move through our order system and to the warehouse dispatch to be processed and pick your order. 

Once our warehouse team has picked your order and organized the dispatch you'll receive an automatic email from Tinger Terrain that will contain your tracking link and tracking number.

The tracking link won't show tracking information until your goods have been collected by the courier. This should usually be the same day. Please be aware that you may not see tracking progress until 24 hours of you receiving the automatic email.

If there is still no tracking progress showing after 24 hours of you receiving your tracking link, please email: Info@TingerTerrain.com quoting your order number if possible.

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